It proactively notifies and guides employees, helping them consolidate data and get an accurate end-to-end outlook of their business. Unifying business operations, finance, marketing and sales tasks in a next-generation, comprehensive software solution, Business Central gives clients a comprehensive understanding of their organization thanks to built-in analytics and easy-to-create dashboards. Equipped with customer relationship management (CRM) capabilities, it’s specifically designed to meet the needs of SMBs. Business Central is an enterprise resource planning (ERP) system that is part of Microsoft Dynamics 365.